Important Update – Monday 15th June 2020 we are re-opening our doors!

Our small help team at Carefree Travel have been working tirelessly behind the scenes on your behalf as they continue to sort out your travel arrangements and refunds. We want to say a HUGE thank you for your patience and understanding during these difficult times.

On the lead up to the big day we have carried out reasonable steps to maintain high levels of health, safety & social distancing in the office, such as; hand sanitising station at the door and on every desk, we have plastic Perspex placed on sales counters to protect you and our staff and also gloves and masks have been made available to staff.

The health and wellbeing of our clients and staff is our top priority right now, so during this soft opening we have strict rules to enforce as well.

An important aspect will be our appointment system – we are operating a partial open-door policy; we will have an allowance for two appointment slots in the morning and afternoon (10am-12pm & 1pm-3pm) in between these times we will have a sales member available to help walk-in enquiries. Head over to our Facebook page or Instagram bio to book your appointment – or simply just call/email us

Additionally, we have to limit the amount of people allowed in the office at the one time, so we can only accept max two people at one desk with a sales team member.

No waiting will be permitted – e.g. if everyone is occupied, you will be asked by an admin member to leave details and the sales team will come back to you via email or telephone, or alternatively you can arrange an appointment in the next available slot and come back then.

We also kindly ask that you do not bring young children with you as well – neither appointment nor walk-in enquiries.

Before we re-open our doors this Monday 15th June, we just want to say thank you again for your continued support, we cannot wait for the day we can all get back to some normality again.

For the foreseeable, we will be open Monday – Friday from 9:30am until 4pm. You can still contact us directly on Tel. 028 66322 116 or email res@carefreetravel.co.uk